Red Box Quantify Screen Data Capture delivers simple screen recording across your network. As a straightforward desktop recording application, it's ideal equally for contact centres and back offices, and can record hundreds of PCs at a time.
Vital for compliance
If your business has to meet regulatory compliance requirements such as those of PCI DSS through transaction recording, Quantify Screen Data Capture provides a welcome answer: supervisors can review the exact sequence of events on any PC with synchronised audio and screen replay.
Improves training and quality
With such easy screen recording, supervisors can also carry out agent performance evaluation and check for service quality assurance – there's no evidence of recording on individuals' workstations, and everything is encrypted.
You can go further still. Quantify Screen Data Capture is so flexible it can be used independently, or with a quality management package like Quantify QM™.